Privacy Policy

Last updated: August 15, 2025

ElementHealth (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and related services (collectively, the “Service”).

1. Information We Collect

When you use ElementHealth, we may collect:

Account Information: such as your name, email address, and password when you register.
Health Tracking Data: inputs you provide on mood, energy, digestion, sleep, or other wellness-related metrics.
App Usage Data: including interactions with features (e.g., tips read, badges earned, friends invited).
Device Data: technical details like device type, operating system, and app version.

We do not collect sensitive identifiers (e.g., government IDs) or financial information.

2. How We Use Your Information

We use your data to:

Provide and improve the Service.
Personalize tips and content for your wellness journey.
Enable gamification features such as Qi, badges, and leaderboards.
Communicate with you, including reminders and important updates.
Maintain security and prevent misuse.

We do not sell your personal data to third parties.

3. Sharing Your Information

We may share information in the following cases:

With Your Consent: when you choose to share badges or progress on social media.
Service Providers: with trusted third parties that help operate our Service (e.g., hosting, analytics).
Legal Compliance: if required by law or to protect rights, safety, or property.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time by contacting us.

5. Data Security

We use reasonable safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or limit use of your data. Contact us at contact@elementhealth.ca to exercise these rights.

7. Children’s Privacy

ElementHealth is not directed to individuals under 16. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted in the app with the revised date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

📧 contact@elementhealth.ca

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